Frequently Asked Questions (FAQ)

How long can my Plotagon movies be?

Try to keep each Plot  (Plotagon movie) to under 5 minutes if possible. That will keep your script down to a length that is easy to edit and allow your computer to export the MP4 movie files quickly. You can always edit multiple plots into a longer movie using a separate movie editing application.

Can I import my own images?

Plotagon Studio offers several scenes (like “Presentation”) where you can import your own JPG or PNG image as a background, and numerous scenes (like “Conference room 2”) where you can import an image onto a location within the scene. See this tutorial to learn more. By using this feature, you agree that you have the necessary rights and permissions to use any images that you import into your Plotagon movies.

Can I import my own background music?

Yes. Click on either the music or sound effect icons in the Plot screen, and then select “Import music”. By using this feature, you agree that you have the necessary rights and permissions to use any music or sound effects that you import into your Plotagon movies.

What languages are available for Plotagon Studio?

The User Interface is in English, but Plotagon offers digital voices in a variety of languages like French, Spanish, German, Italian, Dutch, Arabic, Swedish, Norwegian, and Danish. You can also record your own voice for your characters in any language. Learn more in this tutorial.

What is the video export format?

Plotagon Studio exports MP4 video files in your choice of 720p, 1080p, 1440p and 4K resolution.

Which video export resolution is best for my movies?

That depends on how you intend to use your videos. 720p usually is sufficient for drafts, 1080p is best for online video, and 4K is ideal for the latest television and display screens. Note that the higher the resolution, the larger the resulting file, and the longer it will take your computer to render the video.

How can I include subtitles in my Plotagon movies?

Plotagon lets you either burn in your script as subtitles or save Closed Captions in an external SRT file for accessibility. Learn more in this tutorial.

How can I replace the computer voices with human voices?

You can either record your own voice for dialogue or import audio files from voiceover talent, and Plotagon Studio will automatically sync the characters’ lips to the sound of the human voice, in any language. Learn more in this tutorial.

Can two users work on the same Plotagon script?

Each Plotagon script (and character) is saved locally on the user’s hard drive, offering maximum security and performance. However, thanks to the “Import Plot”/”Export Plot” and “Import Voice” functions you can collaborate with colleagues to create your videos together. Simply click on “Export Plot” to save a .plot file and send it to a colleague, who can use the “Import Plot” function and make changes.

How can I get more than two characters in a single shot?

There can only be two characters interacting at the same time in each scene. But by combining camera angles that show different sides of the same room, you can put several characters in the same scene. Learn how on the Plotagon blog.

Where can I publish or share my Plotagon movies?

You may use your Plotagon movies in both private platforms (like Learning Management Systems) and public digital distribution platforms (like websites and YouTube), but not for broadcast television networks. See our Terms Of Service for more information. Please contact us if you wish to inquire about purchasing additional distribution rights.

Can I use my Plotagon movies to make money on my YouTube channel?

Each Plotagon Studio license includes commercial rights, so you can monetize them on YouTube and other digital distribution platforms.

What is Plotagon Story, and how is it different from Plotagon Studio?

Plotagon Story is our mobile version of Plotagon. It is free to download on mobile devices and comes with 2 scenes and 6 characters (with more content available for in-app download and purchase). It is perfect for making personal videos for fun. However, each Plotagon Story movie has lower resolution, a watermark, and does not include commercial rights and professional features.

How can I get started with Plotagon Studio?

Download the Plotagon Studio application to get started. You can create an account on the login screen and begin using it free for 7 days. Subscribe at any time to continue making movies and remove the trial watermark.

Is there a free trial available?

Yes. When you create your account you can begin using it free for up to 7 days.

How do I add or manage accounts for my colleagues and team members?

Click on Settings (the gear icon) and then Manage Billing. That will take you to our admin website, where you can invite team members, assign usage rights, and manage their passwords.

Where can I get additional digital voices?

Plotagon offers dozens of lifelike digital voices in a variety of accents and languages. Visit the Plotagon Studio voice store to see the full selection, or hear samples on our website.

Can I cancel my subscription?

Yes, you can cancel your subscription at any time. All cancelations will take effect at the end of the current billing cycle.

Can I continue to use the movies after my subscription expires?

Yes, you may continue to use the MP4 video files after your subscription expires, but you will be unable to use the Plotagon application to edit or update your movies unless you purchase a new subscription.

Do you have classroom pricing?

Plotagon offers classroom pricing to qualifying nonprofit or public educational institutions. Please contact us and describe your situation, including your school or university name, the length of the term, and the approximate number of students, and we will see what offers we have available for you. Note that we do not recommend Plotagon Studio for users under 13 years of age due to privacy regulations.

Can I pay via Purchase Order?

We evaluate Purchase Order requests on a case-by-case basis. Please contact us and describe your organization.

I am a reseller. How can I offer Plotagon Studio to my customers?

Please contact us and describe your organization, sales team, market and customer base.

What computer platforms can I use for Plotagon Studio?

Plotagon Studio is available for Mac and Windows. See the full list of technical specifications.

I forgot my password. How can I reset it?

Visit our Password Reset page.

Can I use Plotagon Studio when I am offline, or does my computer need to be connected to the Internet?

You will need to have Internet access in order to download the Plotagon Studio application and updates, and you will need to be online in order to log into the application or to make changes to your account. Once you have logged in, though, you can use the application offline (on a plane or train, for example) for several weeks. If you are planning on traveling and want to use Plotagon while you do not have Internet access, then be sure to log in to the application before you leave. (You can still quit the application, but don’t log out.)

I’m getting a new computer. What should I do to transfer my Plotagon movies and characters to the new machine?

All your plots (Plotagon movies) and characters reside on your computer’s hard drive. Make sure that you or your IT department transfer the “Plotagon Studio” folder over to the new computer. You can find it by doing a search of your hard drive, or check the C:\ProgramData\ folder on a Windows computer or “Documents” folder on a Mac.

How do I back up my Plotagon movies and characters?

Back up the “Plotagon Studio” folder on your computer’s hard drive. You can find it by doing a search of your hard drive, or check the C:\ProgramData\ folder on a Windows computer or “Documents” folder on a Mac. For more information, read this tutorial on backing up and archiving your Plotagon characters and movies.

What are the specifications for imported sound effects or background music?

Plotagon Studio can import WAV, AIF, AIFF, AAC, MP3 and M4A audio files with a sample rate below 44.100 kHz.

I purchased additional voices. How do I download them?

Click on Settings (the gear icon) and then Manage voices. You will see the full list of voices available to you for download. Note that some of the voice files are quite large (between 50 and 400 MB each), so be sure that you have sufficient space on your hard drive.

I am having problems with a digital voice.

Click on Settings (the gear icon) and then Manage voices. You will see the full list of voices available to you for download. If a voice isn’t working properly, then click Uninstall and then Install to download the voice again. If that doesn’t work, then locate the “Plotagon Studio” folder on your hard drive (usually in C:\ProgramData\ folder of your Windows computer or the “Documents” folder of your Mac computer). Inside, you will find a folder called “Voices” that contains the subfolders for each voice. Delete the folder for each voice that is causing problems. Restart the application, and then download the voices again.

I am on a Mac and can’t get Plotagon Studio to run.

There is a known bug that sometimes affects Macs using a second, external monitor. To see if this is the problem, disconnect the external monitor and then launch the application. Plotagon Studio works properly on a laptop or iMac, or a Mac or Mac Mini with a single external monitor.